Shipping policy
Delivery method
Logistics support:
Home delivery: Hsinchu freight (normal temperature), Black Cat Courier (normal temperature), Black Cat Express (normal temperature) (only available in Taiwan)
Convenience store: 7-11, FamilyMart (main island of Taiwan, convenience stores in outlying islands)
Delivery days/region:
Home delivery:
Delivery days/ 2-3 days Applicable areas/main island of Taiwan
Pick up at convenience store
Delivery days/ 2-3 days Applicable areas/main island of Taiwan
Mail (outlying islands)
Delivery days/ 4-5 days Applicable areas/outlying islands of Taiwan
Shipping instructions
1. After placing an order (excluding the day of ordering), about 1-6 working days, excluding holidays
2. Delivery time is Monday to Friday, no delivery is arranged on holidays and national holidays.
3. If there are many orders during holidays or force majeure natural disasters, the delivery may be delayed
4. If you choose [Home Delivery]: The actual delivery situation will depend on the route arranged by the home delivery driver
5. If you choose [Convenience Store]: Please pay attention to the arrival SMS and pick up the goods within 7 days after arrival.
Please do not fail to pick up the goods without reason; if the freight loss is caused, it will be borne by the customer
